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Frequently asked questions

  • Can I select a personalized color for my Straw Bow?
    Yes, send us a detailed message of what colors, texture you would like and we will create a couple for you to choose from.
  • Can I choose a different bow with my tumbler?
    Yes, just send us a message and tell us which bow you would like to go with your tumbler.
  • Can I make a special BULK order for a wedding?
    Yes, we will do special orders in bulk. Please contact us so that we can discuss your theme and details.
  • Can I place a photo of my cat or dog on a tumbler?
    YES, Send us any special photo that you like, select a tumbler size and we will create a unique tumbler just for you!
  • How can I make an order to be picked up locally?
    If you would like to pick up an order, and do not want it shipped, please contact us and we will have your order ready with no shipping costs of course.
  • Do you create custom themes on your tumblers?
    YES, send us some details of exactly what you would like. We will work up some examples and send them back to you.
  • Are Your Tumblers Dishwasher safe?
    Yes, there will be no image distortion or bleeding. Once the Tumblers are sublimated with your design, it will not come off. Although I would not place your charm or bow in the dishwasher.
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